Digital transformation consultancy

We build the systems behind work that matters.

Vertic works with organisations doing work that changes lives, in disability and aged care, animal welfare and fundraising. For over a decade we have built the digital systems that let them spend less time on admin and more time on people, most of them on Salesforce.

Trusted By
Black Dog Institute
Save the Children
RSPCA
Greenpeace
Kids Under Cover
Breast Cancer Foundation NZ
Animal Welfare League
Redkite
Conservation Volunteers Australia
Orange Sky Australia
Westpac Foundation
HCA Healthcare Australia
Good Friday Appeal
Kurrajong
My Supports

A system nobody uses is not a transformation.

Every project we take on is judged on one thing: whether the people doing the work are better off a year later.

How we think about this

What we do

Products we have built and the sectors we know well, backed by implementation, integration and support.

Fundraising

Payments, recurring giving, receipting and donor engagement joined up on one platform, so nothing quietly falls through.

Maica

Our own Salesforce application for NDIS and aged care providers, connecting scheduling, rostering and billing as one.

AnimalOS

Software for shelters and rescues, holding intake, daily care, medical history and adoption journeys on one record.

Non Profit

Systems for social organisations, from programs, participants and volunteers through to the reporting funders ask for.

AI

Practical uses for AI inside the systems you already run, where it saves real time and always shows its reasoning.

Payments

Gateways integrated straight into Salesforce, so money coming in becomes a record, a receipt and a reconciled line.

Not sure where to start?

Most people arrive knowing something is not working, without knowing which part. A short call is usually enough to work out whether we are the right fit.

Ask Us
Giving that works

Every donation accounted for.

  • Payments, recurring giving and receipting connected, so finance and fundraising are looking at the same numbers.
  • Failed transaction retries and donor records handled automatically rather than chased by hand.
  • Built on Salesforce, so campaigns, appeals and supporter history all live in one place.
Learn more
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NDIS and aged care

Scheduling, rostering and billing as one.

  • Maica connects scheduling, rostering and billing for NDIS and aged care providers on the Salesforce platform.
  • A native PRODA connection, so claims and payment requests move without a middle step.
  • Our own product, built alongside the providers who use it and extended to fit how you actually work.
Learn more
Scheduling ParticipantResourceStartEnd Jordan AverySam PatelMon 9:00 AMMon 12:00 PM RosteringWeek 14 MTWTF Billing Budget statusFunding typeSummary $612.40to PRODA
Animal welfare

Care that follows the animal.

  • Intake, animal care records, medical history and outcomes held together in a single record.
  • Adoption journeys and responsible rehoming, from first enquiry through to follow up.
  • Built for shelters and rescues, where the work rarely fits a standard CRM.
Learn more
PepperKelpie cross, 3 yearsAvailableAdopted Adoption checklist Vet checkBehaviour assessmentHome visit approved IntakeAssessedMeetRehomed
Social impact

Less admin, more mission.

  • Programs, services, volunteers and participants tracked without a spreadsheet in sight.
  • Reporting that satisfies funders without a week of manual collation beforehand.
  • Systems that grow with the organisation instead of being replaced every few years.
Learn more
programs_2026_final_v7.xlsx ProgramLeadVolsFunder #REF! Spreadsheets everywhere ProgramsOne system Community meals14 volunteersActive Homework club9 volunteersActive Outreach van6 volunteersActive Funder report ready
Practical AI

AI where it earns its place.

  • Summarising case notes, drafting correspondence and surfacing what needs attention today.
  • Built into the systems your team already uses, rather than another tool for them to learn.
  • Deployed carefully around sensitive data, because most of what you hold is exactly that.
Learn more
Plan ends in 6 daysJordan Avery, no review booked Shift unexplainedTue 07:30, second time this month Funder report due FridayCommunity meals, 3 fields incomplete Three things need you today
Payments

Money in, without the re-keying.

  • Gateways integrated directly into Salesforce, so a gift or a fee becomes a record the moment it clears.
  • Cards, wallets, direct debit and BPAY landing in the same place as the offline gifts and the bank transfers.
  • Finance reconciles from the system itself, rather than from an export and a lot of goodwill.
Learn more
Salesforce Cards Wallets Direct debit BPAY Offline $40.00 $250 $1,000 Record created Receipt issued Reconciled

Let's talk.

Tell us about the work you do and what is getting in the way. You will hear back from a real person, not an auto reply.

hello@vertic.com.au

We usually reply within a business day.

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