Cultural Alignment

At Vertic, we have a strong commitment to serving the social sector in Australia, New Zealand, and East Asia using our technology skills and sector knowledge. We are entirely and exclusively focused on implementing digital solutions within the social and nonprofit sectors, specifically using the Salesforce digital platform.

We have been privileged enough to be involved in organisations addressing issues relating to mental health and anxiety, youth homelessness, children’s health, spinal cord injuries, as well as veteran support.

On a more personal note, we want to ensure that our children are secure growing up and are primarily free of concern.
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Our Social Mission

We have a strong belief in being part of a movement that ensures all people in Australia and New Zealand live in a safe, socially supportive, and prosperous environment. We do this by providing intelligent, relevant, and cost-effective digital solutions to the social sector.

We have been privileged enough to be involved in organisations addressing issues relating to mental health and anxiety, youth homelessness, children’s health, spinal cord injuries, as well as veteran support.

On a more personal note, we want to ensure that our children are secure growing up and are primarily free of concern.
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Our Belief System

We believe that software solutions consist of two essential elements; the “What” and the “How”. The “What” refers to the underlying data model that drives the solution; these are objects, attributes, and relationships that reflect your organisation’s data needs. The “How” describes system processes, workflows, notifications, and automation of actions.

Whilst the definition of your organisation’s system and business processes is critical to the success of any delivery, Vertic’s approach is to initially focus on the data model and its accuracy and endorsement from your stakeholders. We do this because we believe that a precise data model will drive every behaviour of your future-state software solution; this includes reporting, analytics, integrations, as well as automated processes.
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Agile vs Waterfall

We believe that traditional waterfall methodologies provide the consumer safety and security over scope and pricing, as this is defined at the beginning of the implementation. These methods, however, also restrict the capability of benefiting from the consistent improvements to the underlying digital platforms.

As the scope and solution definition is locked in, clients are not able to take advantage of new features, new requirements, or new learnings for inclusion into the software solution. We have created a project delivery methodology that combines the security of scope definition (and therefore cost) with the flexibility and responsiveness of agile methodologies.

In addition to this, we invest the majority of our efforts into a working system (rather than a heavy focus on documentation) to allow your users and stakeholders to “touch and feel” your new solution as quickly and regularly as possible.

One more thing...

Having delivered digital solutions within the Nonprofit sector for over 8 years, we have taken great pride in being able to use our skills to positively impact on making Australia and New Zealand safer countries by helping those who help others. We would love to discuss this with you further so please connect with us for a chat.