Digital Engagement

Digital Engagement is about using digital technologies and knowledge to build deep conversations with your customers, including via web, social, and mobile channels.

Enabling Digital Engagement

The connection with your members, stakeholders, customers, or potential clients has shifted from a physical engagement to a primarily digital one over recent years. We can offer you the experience and technologies to execute on your digital strategy professionally and with measurable results.

Marketing Strategy
A effective marketing strategy has four critical components; what offer (product or service) to what person (customer segmentation) at what time via what channel (customer preferences). We assist you in developing your strategy which underpins everything you do digitally.

Technology Implementation
An effective technology implementation of your Digital Marketing Strategy is about embracing it into your everyday working life rather than viewing it as an additional task you have to do. We implement Salesforce, the market leader in the digital platform space.

Measure your Success
Measuring the success of your digital engagement strategy is about setting quantifiable goals, such as increasing product revenue or acquiring new customers via social channels. We work with you on determining the most valuable measurements to your organisation.




THE SALESFORCE DIGITAL PLATFORM

#1 CRM Platform in the World

Salesforce is the leading digital CRM platform in the market today, it is feature-rich, incredibly well integrated, and used by over 200,000 organisations world-wide.

Learn more about Salesforce


OUR DIGITAL ENGAGEMENT APPROACH

“Ensure you use the knowledge you already have to be more effective and measurably improve returns on investment.“



UNDERSTANDING OF DATA
Foster a deep understanding of your organisational data and customer knowledge.


KNOW YOUR CAPABILITIES
Understand your organisational capabilities to determine your Marketing Strategy.


TARGETED EXECUTION
Create meaningful conversations with your Customers at the right time.